Terms of Service
Last updated: January 27, 2026
1. Acceptance of Terms
By accessing or using PropertyCapital.AI (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
PropertyCapital.AI is a commercial real estate lending platform that connects property owners, mortgage brokers, and lenders. Our services include:
- AI-powered broker and lender matching
- Deal pipeline management tools
- Document processing and management
- Communication and collaboration features
- Analytics and reporting
3. User Accounts
To use certain features of our Platform, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. User Types and Responsibilities
Property Owners/Borrowers
The Platform is free for property owners. You agree to provide accurate information about your properties and financing needs.
Brokers
Brokers agree to maintain required licenses, act in the best interest of clients, and comply with all applicable regulations.
Lenders
Lenders agree to maintain required licenses, respond to submissions in a timely manner, and comply with fair lending practices.
5. Fees and Payment
Brokers and lenders are subject to subscription fees as outlined in our pricing. All fees are:
- Billed according to your selected plan (monthly or annual)
- Non-refundable except as required by law
- Subject to change with 30 days notice
6. Prohibited Conduct
You agree not to:
- Provide false or misleading information
- Violate any applicable laws or regulations
- Interfere with or disrupt the Platform
- Attempt to gain unauthorized access
- Use the Platform for illegal activities
- Scrape or harvest data from the Platform
7. Intellectual Property
All content, features, and functionality of the Platform are owned by PropertyCapital.AI and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.
8. Disclaimer of Warranties
The Platform is provided “as is” without warranties of any kind. We do not guarantee that:
- The Platform will be uninterrupted or error-free
- Any loan application will be approved
- Any match or recommendation will result in a transaction
9. Limitation of Liability
PropertyCapital.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
10. Termination
We may terminate or suspend your account at any time for violations of these Terms. You may cancel your account at any time through your account settings.
11. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes through the Platform or via email. Continued use after changes constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
13. Contact Us
For questions about these Terms, please contact us at:
Email: support@propertycapital.ai
Address: PropertyCapital.AI, Inc.
