Privacy Policy
Last updated: January 27, 2026
1. Introduction
PropertyCapital.AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our commercial real estate lending platform.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, phone number, and company information
- Financial information for loan applications
- Property information and documentation
- Account credentials and profile information
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our lending platform services
- Process loan applications and facilitate transactions
- Match borrowers with appropriate brokers and lenders
- Communicate with you about your account and services
- Improve our platform and develop new features
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
4. Information Sharing
We may share your information with:
- Brokers and lenders you choose to work with through our platform
- Service providers who help us operate our platform
- Regulatory authorities as required by law
- Business partners with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data in transit and at rest
- Multi-factor authentication
- Regular security audits and penetration testing
- SOC 2 compliance
- Employee security training and access controls
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial and transaction data may be retained for longer periods as required by law.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@propertycapital.ai
Address: PropertyCapital.AI, Inc.
